This Privacy Policy explains how Unified Group ("we", "us", "our") collects, uses and protects personal information when you visit our website or get in touch with us.

Last updated: May 2026

1. Who we are

Unified Group is a digital consultancy registered in England and Wales. Our registered office is at 27 Old Gloucester Street, London, WC1N 3AX, UK, and our company number is 17181934. For the purposes of UK data protection law, Unified Group is the data controller of personal information collected through this website.

2. What personal data we collect

We collect only the personal information you choose to share with us, which typically includes:

  • Your name and email address, when you email us via the contact links on this site
  • Any information you include in the body of an email you send us
  • Standard technical information automatically logged by our web server, such as IP address, browser type, pages viewed and the time of your visit

We do not knowingly collect personal data from anyone under the age of 16.

3. How we use your personal data

We use the information you share with us to:

  • Respond to enquiries and follow up on conversations you have started
  • Provide the services you have engaged us to deliver
  • Send replies or updates that relate directly to your enquiry
  • Keep our website secure and detect or prevent fraud and abuse
  • Meet our legal, accounting and regulatory obligations

4. Lawful basis for processing

We rely on the following lawful bases under the UK GDPR:

  • Consent - for example, when you choose to email us
  • Performance of a contract - to deliver the services you have engaged us to provide
  • Legitimate interests - to maintain the security and reliability of our website and to respond to enquiries
  • Legal obligation - where we are required by law to retain or share certain information

5. Who we share your data with

We do not sell your personal information. We may share limited information with carefully selected third parties who help us run our business, including:

  • Our email and hosting providers
  • Our professional advisers (accountants, lawyers, insurers)
  • UK government bodies or law enforcement where required by law

Where any provider is based outside the UK, we ensure appropriate safeguards are in place in line with UK data protection rules.

6. How long we keep your data

We keep personal information only for as long as is necessary for the purposes for which we collected it, and to meet legal and regulatory requirements. Email correspondence is typically retained for up to 24 months after our last interaction, unless we have a contractual or legal reason to keep it longer.

7. Your rights

Under the UK GDPR, you have the right to:

  • Ask what personal data we hold about you (a "subject access request")
  • Ask us to correct information that is inaccurate or incomplete
  • Ask us to erase information we no longer need to hold
  • Object to or restrict certain types of processing
  • Withdraw your consent at any time where we are processing data on that basis
  • Receive your data in a portable format

To exercise any of these rights, please email us at hello@unifiedgroup.co.uk. We will respond within one month.

8. Complaints

If you are unhappy with how we have handled your personal information, please get in touch and we will try to put it right. You also have the right to complain to the UK Information Commissioner's Office (ICO) at any time. The ICO can be reached at ico.org.uk or on 0303 123 1113.

9. Cookies and analytics

This website does not currently set any non-essential cookies and does not run third-party analytics or advertising scripts. If we add cookies or analytics in future, this page will be updated and, where required, we will ask for your consent first.

10. Changes to this policy

We may update this policy from time to time. The most recent version will always be available on this page, with the "Last updated" date at the top.

11. Contact

For any questions about this policy or how we handle your data, please email us at hello@unifiedgroup.co.uk or write to us at our registered address.